Charm

E-commerce Virtual Assistant | Customer Support Specialist | Content Moderator |

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Overview

Looking for full-time work (8 hours/day)

at $6.10/hour ($1,180.64/month)

Associates degree

Last Active

July 3rd, 2026 (16 days ago)

Member Since

June 8th, 2022

Profile Description

With 7+ years of experience in customer support and business operations, I help businesses deliver exceptional customer experiences while keeping daily operations running smoothly. My background spans voice, chat, and email support, with hands-on experience in E-commerce, technical support, administrative assistance, and content moderation.

In my most recent role as an E-commerce Customer Support & Administrative Assistant, I managed customer inquiries, order processing, returns and exchanges, website updates, social media communications, and administrative tasks while collaborating with warehouse and logistics teams.

I'm proficient in platforms such as Shopify, Zendesk, Gorgias, Microsoft 365, Google Workspace, ---------- , Airtable, Notion, Slack, and other modern collaboration and AI productivity tools. I quickly adapt to new systems, communicate effectively with customers and teams, and take pride in delivering organized, reliable, and customer-focused support.