Customer Service Representative

Overview

Looking for part-time work (4 hours/day)

at $4.74/hour ($456.00/month)

Bachelors degree

Last Active

June 26th, 2026 (2 days ago)

Member Since

June 5th, 2022

Profile Description

Experienced Virtual Assistant,  Customer Support Specialist, CRM & E-commerce Expert
Hi, I’m ---------- ---------- ---------- —a full-time Virtual Assistant with over 4 years of experience in customer service, subscription management, and technical support for fast-growing e-commerce brands.
? Customer Service Excellence – I handle phone, email, and chat support with empathy, speed, and clarity. I’ve worked with wellness, food, and lifestyle companies, consistently maintaining high satisfaction scores and resolving complex issues with care.
? CRM & Tech Proficiency – Skilled in Gorgias, Zendesk, Salesforce, Shopify, WooCommerce, and Recharge. I streamline ticket queues, automate workflows, and ensure smooth backend operations.
? Subscription & Order Management – I manage recurring orders, billing concerns, and fulfillment issues with precision. I know how to troubleshoot, escalate when needed, and keep customers informed every step of the way.
? Process Optimization – I improve SOPs, reduce resolution times, and collaborate with internal teams to enhance customer experience and operational efficiency.
If you’re looking for a reliable, detail-oriented VA who can deliver consistent results and build trust with your customers—I’m ready to help.