Customer & Technical Support

Overview

Looking for full-time work (8 hours/day)

at $2.83/hour ($545.44/month)

College Undergraduate 

Last Active

July 6th, 2026 (2 days ago)

Member Since

May 30th, 2022

Profile Description

I am a dedicated and results-driven Customer and Technical Support professional with 5 years of experience supporting customers across the telecommunications, healthcare, and eCommerce industries. I have experience providing exceptional customer service through phone, chat, and email, resolving technical and account-related issues efficiently while maintaining a positive customer experience. I can communicate effectively in both English and Spanish, allowing me to assist a diverse range of customers. Adaptable, detail-oriented, and customer-focused, I thrive in fast-paced environments and am committed to delivering professional solutions while supporting business growth.
Key Skills
* Omnichannel Customer Support (Phone, Chat, Email)* Technical Troubleshooting & Issue Resolution* Customer Account & Subscription Management* Jira Ticket Creation & Workflow Management* Orders, Returns, Refunds & Claims Processing* CRM & Data Entry Management* Upselling Products & Service Plans* Microsoft Excel & Spreadsheet Management* English & Spanish Customer Support* Multitasking, Time Management & Problem-Solving