Healthcare Administrative Specialist | Medical Virtual Assistant | Australian He

Overview

Looking for full-time work (8 hours/day)

at $8.00/hour ($1,545.44/month)

Bachelors degree

Last Active

July 4th, 2026 (5 days ago)

Member Since

May 29th, 2022

Profile Description

Hi! I'm Paulene, a dedicated Healthcare Virtual Assistant with hands-on experience supporting Australian healthcare providers through administrative coordination, patient communication, and medical documentation.

I currently work remotely with an Australian podiatry practice, where I manage appointment scheduling, patient recalls, WorkCover administration, NDIS and DVA referrals, medical correspondence, and ongoing communication with patients, insurers, employers, and healthcare providers. I enjoy keeping things organized behind the scenes so clinicians can focus on delivering quality patient care.

Before joining Achieve Podiatry, I supported mental health and telehealth practices, gaining experience with EMRs, HIPAA compliance, patient coordination, and virtual healthcare workflows. These roles strengthened my attention to detail, confidentiality, and ability to manage multiple priorities in fast-paced healthcare environments.

I take pride in being proactive, dependable, and a quick learner. If I don't know something, I take the initiative to learn it quickly. I believe clear communication, accuracy, and genuine care for patients make a difference in every interaction.

My areas of expertise include:
Australian Healthcare Administration
Medical Administration
Appointment Scheduling & Calendar Management
Patient Communication (Phone, Email & SMS)
WorkCover Administration
NDIS & DVA Referrals
Medical Correspondence & Clinical Reports
Patient Recalls & Follow-ups
EMR Documentation
HIPAA Compliance
Microsoft Office & Google Workspace
Slack, Asana, Zoom, and other remote collaboration tools

I'm looking for a long-term opportunity where I can continue growing, contribute to a supportive team, and help healthcare professionals deliver exceptional patient care.

I would love the opportunity to become a valuable part of your team!