With over 5 years of experience in diverse roles such as Data Entry, Customer Service, and E-commerce Specialist (Shopify, Etsy, & Mirakl). I specialize in optimizing workflows, E-commerce support, and delivering outstanding customer experience across various channels
???? Skills & Expertise:
• Data Entry & Management
• Shopify Online Store Management & Product Listing.
• Multi-channel Customer Service
• Bookkeeping & Invoicing
• Claims Processing
???? Tools & Platforms:
• E-commerce: Shopify, Mirakl, Etsy, eBay
• Customer Support: Zendesk, Gorgias, Salesforce
• Collaboration & Project Management: Slack, Miro,
• Shipping & Fulfillment: ShipStation, Getida, Mintsoft
• Design & Content Creation: Adobe Creative Cloud (Photoshop, Lightroom, InDesign), Canva, Figma,
• Productivity Suites: Google Workspace, Microsoft 365
Experience: 2 - 5 years
Experience: 1 - 2 years
Experience: 1 - 2 years
“It definitely helped transform my business and take a significant load off for me.”
Samori Coles
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