Reliable Virtual Executive Assistant | Admin Support | Email Management | E-comm

Delivered professional customer service through email and chat by resolving inquiries, processing requests, and ensuring excellent customer satisfaction in fast-paced environments.

Managed business and customer inboxes by organizing emails, prioritizing important messages, responding professionally, and maintaining efficient communication.

Provided administrative support by managing emails, organizing files, maintaining records, coordinating daily tasks, and assisting with business operations to ensure efficient workflow.

Managed Shopify orders, tracked shipments, processed refunds, updated customer information, and supported daily e-commerce operations.

Handled customer email inquiries, resolved concerns, processed requests, and maintained clear, professional communication to ensure customer satisfaction.

Provided live chat support by answering customer inquiries, resolving issues, processing orders, and delivering prompt, professional assistance.

Used Microsoft Excel to organize data, maintain reports, track orders, and manage spreadsheets accurately.

Supported Amazon marketplace operations by handling customer inquiries, order tracking, returns, and account-related concerns.

Scheduled appointments, coordinated meetings, and maintained organized calendars for clients and team members.

Managed e-commerce support by handling customer service, order processing, email and chat support, shipment tracking, and administrative tasks to ensure smooth business operations.

Entered and maintained customer records, order information, and business data with accuracy and attention to detail.

Managed schedules, coordinated appointments, organized meetings, and ensured timely follow-ups.

Entered, updated, and maintained customer records, order information, and business data with accuracy, attention to detail, and confidentiality.

Assisted with administrative tasks, managed schedules, organized information, coordinated priorities, and supported daily business operations remotely.

Used Google Docs, Sheets, Drive, Gmail, and Calendar for document management, collaboration, and daily administrative tasks.