Jordan

IT Support Engineer

With Timeproof

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Overview

Looking for full-time work (8 hours/day)

at $6.61/hour ($1,280.00/month)

Associates degree

Last Active

July 19th, 2026 (5 days ago)

Member Since

May 18th, 2022

Profile Description

IT Support Engineer with MSP experience, specializing in user administration across Microsoft 365, Google Admin Console, and Active Directory. I handle onboarding/offboarding, troubleshoot Windows, macOS, and printers, and support endpoint issues. I also have NOC experience in backup monitoring (Veeam, Acronis), patching (ConnectWise Automate), and antivirus troubleshooting. With a 3-year BPO background, I bring strong technical support and clear, client-focused communication.

Top Skills

Customer Support » Phone Support » English Speaking

Experience: 2 - 5 years

Office and Administration » Google Workspace

Experience: Less than 6 months

Office and Administration » Microsoft 365

Experience: 1 - 2 years

Other Skills

Customer Support » Email Support

Experience: Less than 6 months

Customer Support » Technical Support

Experience: 2 - 5 years

Customer Support » Sales Support

Experience: 2 - 5 years

Software » Network Administration » Active Directory

Experience: Less than 6 months

Basic Information

Age: 32

Gender: Male

Website: Sign Up with Pro Account to View

Address

Tests Taken: None

Government ID: Sign Up with Pro Account to View

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