Mavel

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Overview

Looking for full-time work (8 hours/day)

at $4.81/hour ($928.00/month)

Bachelors degree

Last Active

June 24th, 2026 (today)

Member Since

April 29th, 2022

Profile Description

I have 6+ years of experience in customer support across e-commerce and hospitality, with strong skills in handling inquiries, resolving accounts and concerns, and managing orders and returns. I focus on clear, human communication and take pride in being detail-oriented, adaptable, and proactive. With a “whatever it takes” mindset, I’m confident I can contribute to your team’s success.

Top Skills

Customer Support

Experience: 5 - 10 years

I have over 6 years of experience in customer support across e-commerce and hospitality. Skilled in handling inquiries, resolving accounts and complaints, and improving processes by spotting recurring patterns. Proficient in tools such as Zendesk, Gorgias, and Shopify. I focus on clear, human communication rather than scripted replies. I’m reliable, detail-oriented, and always eager to contribute to team success.

Customer Support » Ecommerce

Experience: 2 - 5 years

• Managed customer inquiries through email and phone, ensuring timely and effective communication. • Oversaw Shopify operations, including processing orders, returns, and refunds to enhance the e-commerce experience. • Collaborated with team members to streamline customer support processes, improving overall service efficiency.