Current Employment Status:
Hired Full Time on Jun 21, 2026
Hi, I’m
What I Bring to the Table:
- 3+ years of dispatching experience with a US-based roadside company
- 7 years of customer service, admin, and appointment setting
- 42 months of remote VA experience supporting US clients
- Proactive communication, fast responses, and attention to detail
-Calm and resourceful
Dispatcher & Admin Highlights:
- Inbound/outbound call handling
- Quoting services & rate negotiation
- Job coordination & technician routing
- Dispatch monitoring & ETA tracking
- Scheduling, rescheduling & confirmations
- Lead generation & customer follow-up
- Text and
- Payment processing, billing, invoicing, and insurance understanding
Why Work With Me?
3+ years US roadside dispatch experience
7+ years admin & customer service support
42 months remote VA work with US clients
Fast, detail-oriented, and highly proactive
Calm under pressure – I get things done.
Tools I Use:
- CRM & Dispatch Platforms: Salesforce, Towbook, Workiz, Housecall Pro, GPS Trackers
- Communication Tools: RingCentral, Ooma, Zoom, OpenPhone, Slack,
- Admin & Scheduling: Google Suite (Docs, Sheets, Gmail, Calendar), Invoicing & Scheduling Tools
- Funnels, Websites & Builders:
- Ecommerce & Design: Shopify (basic dropshipping), Canva (basic to advance graphic design)
- AI & Productivity: ChatGPT for content support, automation, and idea generation
Experience: 5 - 10 years
Data Entry for an Insurance Roadside company for 3 years.
Experience: 6 months - 1 year
I can create graphics and websites using Canva.
Experience: 2 - 5 years
Experience: 10+ years
10 yrs
Experience: 2 - 5 years
Experience: 1 - 2 years
Experience: 10+ years
“It definitely helped transform my business and take a significant load off for me.”
Samori Coles
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