Hello there, I'm thrilled to introduce myself. I am Results-driven Intake Specialist with proven expertise supporting criminal, family, and personal injury law firms. Experienced in managing high-volume client communications, conducting thorough intake interviews, qualifying leads, and scheduling consultations—all while maintaining precise CRM and case management records. Bringing over eight years in the BPO industry, including four years as a team supervisor, with strong skills in sales, client engagement, and relationship building. Known for blending empathy and professionalism to support clients through sensitive legal situations, paired with exceptional organizational skills and efficiency in fast-paced, remote work environments. Passionate about delivering outstanding client experiences and driving firm growth through effective intake and lead conversion.
Onlinejobs.ph "ID Proof" indicates if "they are who they say they are".
It DOES NOT indicate skill level.
ID Proof scores are 0 - 99 with 99 being the best. It is calculated based on dozens of data points.
It's intended to help employers know who they're talking to is real, and not a fake identity.