Bernard

A tech-savvy with 7 years experience in customer support.

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Overview

Looking for full-time work (8 hours/day)

at $5.00/hour ($880.00/month)

College Level

Last Active

April 23rd, 2024 (7 days ago)

Member Since

April 14th, 2022

Profile Description

Tech-savvy, knowledgeable, and excellent in customer service. I have entry-level experience as an IT help desk representative, performing administrative tasks such as managing tickets, maintaining 1-10+ workstations, answering calls, troubleshooting technical issues such as printers, installing apps and drivers, and so on, all while using RMM tools. I have critical thinking skills, which are necessary for a technical role. I'm also an expert in billing. I'd like to be a part of a team where I can share and expand my knowledge.

Top Skills

Customer Support » Email Support

Experience: Less than 6 months

Customer Support » Chat Support

Experience: 2 - 5 years

Experienced Chat Moderator / Live Chat Support for Technical and Customer Relations roles.

Customer Support » Phone Support

Experience: 5 - 10 years

Technical and Customer Relations Support

Other Skills

Customer Support » Technical Support

Experience: 2 - 5 years

Customer Support » Social Media Moderation

Experience: Less than 6 months

Office and Administration » Data Entry

Experience: 6 months - 1 year

Studying data analytics / experienced Real-Time Analysis(RTA) role in a call center setup.

Customer Support » Phone Support » English Speaking

Basic Information

Age
36
Gender
Male
Website
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Address
Novaliches, Quezon City
Tests Taken
IQ
Score:  108
DISC
Dominance: 32%
Influence: 19%
Steadiness: 14%
Compliance: 35%
English
C1(Advanced)
Uploaded ID
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