Tech-savvy, knowledgeable, and excellent in customer service. I have entry-level experience as an IT help desk representative, performing administrative tasks such as managing tickets, maintaining 1-10+ workstations, answering calls, troubleshooting technical issues such as printers, installing apps and drivers, and so on, all while using RMM tools. I have critical thinking skills, which are necessary for a technical role. I'm also an expert in billing. I'd like to be a part of a team where I can share and expand my knowledge.
Experience: Less than 6 months
Experience: 2 - 5 years
Experienced Chat Moderator / Live Chat Support for Technical and Customer Relations roles.
Experience: 5 - 10 years
Technical and Customer Relations Support
Experience: 2 - 5 years
Experience: Less than 6 months
Experience: 6 months - 1 year
Studying data analytics / experienced Real-Time Analysis(RTA) role in a call center setup.
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