Versatile Customer Service and Sales Specialist with 10+ years of experience in BPO and freelancing, serving clients across banking, logistics, insurance, real estate, and online marketing. Proven expertise in appointment setting, outbound sales, lead generation, customer retention, loan/mortgage support, and real estate research.
Skilled in handling diverse client needs, managing CRM systems, and delivering results-driven support. Experienced in using tools such as Deal Generator, Insellerate, SugarCRM, Bitrix, Zillow, Privy,BatchLeads, Viccidial, 8x8, and Google Sheets.
Known for adaptability, reliability, and strong communication skills, able to work independently or as part of a team, with a focus on efficiency, accuracy, and client satisfaction
Experience: 5 - 10 years
Experience: 6 months - 1 year
handled a healthcare campaign, what we do is to call leads for additional service
Experience: 1 - 2 years
Experience: 6 months - 1 year
Experience: Less than 6 months
Experience: 10+ years
doing phone support for more than 10 years
Experience: 1 - 2 years
Experience: 1 - 2 years
Experience: Less than 6 months
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