Overview
Looking for full-time work (8 hours/day)
at $4.14/hour ($800.00/month)
Associates degree
Last Active
July 9th, 2026 (7 days ago)
Member Since
March 23rd, 2022
Profile Description
I am an experienced Customer Support Specialist with 7 years in the BPO industry, including 4 years dedicated to e-commerce support across
Key Skills & Tools:
Shopify (orders, refunds, returns, exchanges)
Gorgias
Inbox Management & Escalation Handling
Phone Support & Call Handling
Google Sheets & Excel (reporting and data tracking)
Slack / Flock (team collaboration)
What I Bring to the Table:
Professional handling of customer inquiries across multiple channels
Fast and accurate processing of orders, refunds, returns, and account updates
Proven ability to maintain high customer satisfaction scores and meet KPIs
Strong communication skills with a focus on building trust and loyalty
Flexibility to learn new systems and adapt quickly to client needs
I take pride in delivering top-notch customer service that not only resolves issues but also strengthens customer relationships. If you’re looking for a reliable, detail-oriented, and results-driven support professional, I’d be happy to help your business succeed.
Top Skills
Customer Support » Email Support
Experience: Less than 6 months
Customer Support » Ecommerce
Experience: Less than 6 months
Customer Support » Customer Service
Experience: 5 - 10 years
Other Skills
Marketing » Telemarketing » Outbound Sales
Experience: 6 months - 1 year
doing outbound sales for the follow-up and making a sale.
E-Commerce » Shopify
Experience: Less than 6 months
Customer Support » Customer Service » Gorgias
Experience: Less than 6 months
Marketing » Social Media Management » Social Media Engagement
Experience: Less than 6 months
Still currently improving my skills and learning more on as smm
Basic Information
- Age
- 34
- Gender
- Male
- Website
- Sign Up with Pro Account to View
- Address
- Paombong, Bulacan
- Tests Taken
- IQ
- Score: 123
- DISC
- Dominance: 32
- Influence: 11
- Steadiness: 35
- Compliance: 22
- English
- C2(Advanced/Mastery)
- Government ID
- Sign Up with Pro Account to View
“They're not only loyal and hardworking, they're super detail oriented!”
- Travis OVAAnswers
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