Shopify Virtual Assistant | Product Listings, Order Processing & Customer Suppor

Overview

Looking for full-time work (6 hours/day)

at $5.79/hour ($840.00/month)

Bachelors degree

Last Active

July 8th, 2026 (6 days ago)

Member Since

February 25th, 2022

Profile Description

Are you looking for a Shopify Virtual Assistant who can manage your product listings, process orders accurately, provide exceptional customer support, and help streamline your store operations?

I help Shopify store owners and eCommerce brands maintain efficient daily operations by handling product management, customer service, order fulfillment support, and administrative tasks that keep stores running smoothly.

My goal is to help businesses improve operational efficiency, enhance customer satisfaction, and create a seamless shopping experience that drives repeat customers and long-term growth.

SHOPIFY PRODUCT LISTING & STORE MANAGEMENT

I create, optimize, and maintain Shopify product listings to ensure your store remains organized, professional, and conversion-ready.

Services Include:

- Shopify product listing and product uploads
- Product description formatting
- Product categorization and collections setup
- Product variants creation (size, color, material, bundle options)
- SKU creation and management
- Product image uploading
- Pricing updates
- Inventory updates
- Product data entry and bulk editing
- Store maintenance and catalog organization
- Product listing audits

ORDER PROCESSING & ECOMMERCE OPERATIONS

I help ensure every order is processed accurately and efficiently to support a positive customer experience.

Services Include:

- Order processing
- Order tracking and fulfillment support
- Order verification
- Shipment monitoring
- Returns and refund processing
- Exchange management
- Customer order updates
- Supplier communication support
- Inventory monitoring
- Administrative support

CUSTOMER SUPPORT & HELPDESK MANAGEMENT

I provide professional customer support that helps build customer trust, improve satisfaction, and strengthen brand reputation.

Services Include:

- Email support
- Live chat support
- Zendesk ticket management
- Gorgias ticket management
- Customer inquiry handling
- Order status assistance
- Returns and refund support
- Complaint resolution
- Escalation management
- Customer follow-ups
- FAQ management
- Customer satisfaction support

SOFTWARE & TOOLS

Shopify
Gorgias
Zendesk
Klaviyo
Microsoft Excel
Google Sheets
Google Workspace
Canva
ChatGPT
Gmail
Slack
Trello
Asana
ClickUp
Notion

WHY HIRE ME?

Clients hire me because I help keep their Shopify stores running efficiently by managing product listings, processing orders accurately, and ensuring store data is always up to date. This allows business owners to focus on growing their brand while I handle the operational tasks that keep the store organized and functioning smoothly.

I help improve the customer experience by providing timely support, tracking orders, resolving inquiries, and maintaining clear communication through platforms such as Gorgias and Zendesk. By ensuring customers receive accurate information and prompt assistance, I help businesses build trust and increase customer satisfaction.

I also support store growth by maintaining optimized product listings, organizing data in Excel, and assisting with email marketing workflows through Klaviyo. My goal is to help e-commerce businesses save time, reduce operational errors, and create a seamless shopping experience that supports repeat purchases and long-term success.

If you're looking for a Shopify Virtual Assistant who can manage your products, process orders, support your customers, and help your business operate more efficiently, I'm ready to help your store grow and succeed.