Google Ads Specialist | Virtual Assistant | Customer Service & E-Commerce Suppor

Overview

Looking for full-time work (8 hours/day)

at $4.05/hour ($782.75/month)

Bachelors degree

Last Active

July 5th, 2026 (9 days ago)

Member Since

February 10th, 2022

Profile Description

Hello! I'm a versatile digital professional with hands-on experience in Google Ads campaign management, virtual assistance, and customer service.

Google Ads: I have managed Google Ads Smart campaigns end-to-end for a US-based service business — handling campaign setup, keyword and negative keyword research, budget management ($6,000+/month), Smart Bidding, conversion tracking, and ongoing optimization. In a recent 28-day campaign, I helped deliver 573 conversions at a $6.25 CPA (well below industry average), with a 1.85% CTR and efficient $1.00 CPC, backed by clear performance reporting to the client.

Virtual Assistance & E-Commerce: I have experience managing clients' marketplace websites on platforms such as WordPress, Shopify, and Poshmark — including website maintenance, content updates, product listing, and SEO strategies to improve visibility and drive traffic.

Customer Service: With over a year of customer support experience, I've provided excellent service via phone, chat, and email, earning consistently high scorecard ratings from customers and supervisors through strong communication, attention to detail, and efficient issue resolution.

Seller Support / Investigations: As a Seller Support Associate at Amazon, I used established policies to investigate potential Amazon policy violations that could pose risks to the company or its customers across global markets. I researched and gathered data using a variety of tools, made accurate decisions, and took appropriate action to minimize risk — helping ensure customers were presented with defect- and abuse-free products.

I'm passionate about delivering top-notch results and client satisfaction, and I'm eager to contribute my skills to help your business grow.