SHANIA
Customer Service Rep/ VA /Cold Caller
Verified
With Timeproof
Overview
Looking for full-time work (8 hours/day)
at $5.81/hour ($1,120.00/month)
Bachelors Degree
Last Active
June 26th, 2026 (14 days ago)
Member Since
February 7th, 2022
Profile Description
Experienced and detail-oriented Customer Service Representative and Virtual Assistant with a strong background in Real Estate Loan Processing. I bring a customer-first mindset, excellent communication skills, and the ability to multitask efficiently in fast-paced environments.
With years of experience supporting clients in the real estate and financial sectors, I specialize in:
Assisting clients through the mortgage and loan application process
Managing and organizing documentation for loan files
Communicating with lenders, underwriters, and escrow officers to ensure timely processing
Providing exceptional customer service via phone,
Calendar management, data entry, CRM systems, and administrative support as a VA
I’m committed to delivering accurate, timely, and efficient support that enhances client satisfaction and drives results. Let’s connect if you're looking for someone who can help streamline operations, support your clients, and get things done with professionalism and care.
Top Skills
Other Skills
Customer Support » Email Support
Experience: 2 - 5 years
Customer Support » Chat Support
Experience: 2 - 5 years
Office and Administration » Microsoft Excel
Experience: Less than 6 months
Customer Support » Customer Service
Experience: 2 - 5 years
Marketing » CRM » Salesforce
Experience: 1 - 2 years
Real Estate » Transaction Coordinating
Experience: 1 - 2 years
Loan Processing
Experience: 1 - 2 years
Basic Information
- Age
- 27
- Gender
- Female
- Website
- Sign Up with Pro Account to View
- Address
- Manila, NCR
- Tests Taken
- IQ
- Score: 82
- DISC
- Dominance: 49
- Influence: 40
- Steadiness: 6
- Compliance: 6
- English
- C2(Advanced/Mastery)
- Government ID
- Sign Up with Pro Account to View
“My life has gotten so much better. It changed my life, and I know it can change yours”
- Lukas Rohler
You have successfully pinned this profile! You can manage pinned profiles in your Employer dashboard.
Onlinejobs.ph "ID Proof" indicates if "they are who they say they are".
It DOES NOT indicate skill level.
ID Proof scores are 0 - 99 with 99 being the best. It is calculated based on dozens of data points.
It's intended to help employers know who they're talking to is real, and not a fake identity.