Hi, I'm a seasoned Medical Virtual Assistant with a proven track record in claims and collections, backed by a solid foundation as a former Customer Service Representative.
[Claims and Collections Expertise]
With over 2 years of experience in medical claims and collections, I have honed my skills to ensure a seamless revenue cycle for healthcare providers. I excel in the following:
Claims Process: Proficiently handling the submission, tracking, and resolution of medical claims, reducing claim denials and maximizing reimbursements.
Collections Management: Effectively managing accounts receivable, implementing payment plans, and initiating collections processes when necessary, resulting in improved cash flow.
Insurance Verification: Expertly verifying patient insurance coverage, coordinating with insurance companies, and streamlining the claims verification process.
Billing Knowledge: Adept at navigating complex billing codes (CPT, ICD-10, HCPCS) to ensure accurate and compliant claims submissions.
Problem-Solving: Resolving billing discrepancies, claim denials, and collections challenges with analytical problem-solving skills.
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