Overview
Looking for full-time work (8 hours/day)
at $7.00/hour ($1,232.00/month)
Bachelors degree
Last Active
April 10th, 2024 (9 days ago)
Member Since
March 8th, 2015
Profile Description
Are you looking to grow your business or do you want to ensure customers achieve their desired outcomes while using your product or service?
As a vacation rental specialist and customer success manager for 7 years, I've handled 1000+ listings in several countries and various businesses throughout my career.
My main objective is to provide my clients with a comprehensive level of service so they can feel confident that someone is looking out for their best interests and are free from having to worry about any aspect of daily operations, including managing check-in and schedules, cleaning services, home maintenance, client issue troubleshooting, pricing strategies, managing bookings and cancellations, and much more.
I am well-versed in the hospitality industry and have experience working with a variety of PMS and OTAs, including Expedia,
My services below are:
Guest communication
Property Listing Management
Review Management
Market Research
Automation and Custom Triggers
Revenue strategy using dynamic pricing software
Calendar Management
Performance Reporting
Case Management through different OTAs
PMS Integration and Technology
Channel Manager on online travel agencies:
Property Management Software: Guesty-app, Hostfully, Ownerrez
Technical Skills:
SaaS B2B and B2C
Dropshipping e-commerce: Shopify, Oberlo, Alibaba, Aliexpress, Amazon
Social Media Management
Appointment Setting
Task Management Integration: Google Calendar, Asana, Slack, Trello,
CRM: Zendesk, Zoho, Salesforce, Gmail, Freshdesk, Hubspot, GHL
Process Improvement Skills
Top Skills
Professional Services » Management Services » Customer Support Management
Experience: 5 - 10 years
Professional Services » Management Services » Property Management
Experience: 2 - 5 years
Real Estate
Experience: 2 - 5 years
Other Skills
Project Management
Experience: 2 - 5 years
Real Estate » Gohighlevel Real Estate
Experience: 1 - 2 years
Real Estate » Short Term Rentals
Experience: 2 - 5 years
Customer Support » Ecommerce
Experience: 2 - 5 years
Customer Support » Ecommerce » Shopify
Experience: 5 - 10 years
Basic Information
- Age
- 33
- Gender
- Female
- Website
- Sign Up with Pro Account to View
- Address
- Davao City, Davao del Sur
- Tests Taken
- IQ
- Score: 135
- Uploaded ID
- Sign Up with Pro Account to View
“I can find little blocks of time to focus so we can scale this business.”
Clearman Lawyers
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Small Shop Dreams to Amazon Realities: Hershe’s Story
Hershe Fe Saloma is a rockstar Online Filipino Specialist Santo Tomas City, Batangas! She's a content maestro -- creating courses, emails, scripts, and more.
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