Hard Skills:
- Inbound/Outbound Calls CSR
- E-mail, Chat CSR
- Basic Troubleshooting
- Data Entry
- Online Research
- Admin Work
- Data Management
- Basic Graphic Designing (Canva)
- Order Processing
Applications and Tools used:
- Well-versed on Zendesk, ReAmaze, Gorgias
- Utilized: Aircall, Canva, ShipStation, Shopify,
Slack, Gladly, Google Sheets, Google Docs, Hotjar, MS Excel, MS Docs, MS Teams, Photoshop, Yotpo, Zoom
Experience: 5 - 10 years
Impeccable customer service in many years as a CS representative both in BPO and VA environments.
Experience: Less than 6 months
Experience: 2 - 5 years
Experience: Less than 6 months
“I have a team of 6 VA's that pretty much do everything for me”
Elishama Jiles
SEE MORE REAL RESULTSOnlinejobs.ph "ID Proof" indicates if "they are who they say they are".
It DOES NOT indicate skill level.
ID Proof scores are 0 - 99 with 99 being the best. It is calculated based on dozens of data points.
It's intended to help employers know who they're talking to is real, and not a fake identity.