I am an E-commerce Operations Specialist with hands-on experience managing online stores across Shopify, Shopee, Lazada, and TikTok Shop. I specialize in ensuring smooth day-to-day e-commerce operations, from product listings and order management to customer service and logistics coordination.
My experience includes creating and optimizing product listings, managing pricing and promotions, coordinating with logistics partners, and supporting live selling operations. I also handle return and refund processes by verifying order status, tracking deliveries, and resolving customer concerns efficiently.
I work closely with operations, logistics, and customer service teams to ensure that orders are processed smoothly and customers receive the best shopping experience.
What I can help you with:
• Product listing and optimization
• Shopify, Shopee, Lazada, and TikTok Shop management
• Order processing and fulfillment coordination
• Return & refund processing
• Logistics coordination and shipment tracking
• Customer service support
• Live selling and live streaming operations
• Product listing SEO and keyword optimization
• Marketplace campaign and promotion updates
I am detail-oriented, organized, and proactive in solving operational issues to keep e-commerce stores running efficiently.
I am always open to learning new tools and improving processes to help businesses grow their online sales.
Experience: Less than 6 months
Experience: Less than 6 months
Experience: Less than 6 months
Experience: Less than 6 months
Experience: Less than 6 months
Experience: Less than 6 months
Experience: Less than 6 months
“It definitely helped transform my business and take a significant load off for me.”
Samori Coles
SEE MORE REAL RESULTS“The more I stepped away from it, the more successful our Chanel became!”
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