With 8 years of experience in customer service, medical scheduling, and Medical/ healthcare virtual assistance, I am dedicated to providing efficient, compassionate, and quality support to clients and patients. I have experience in appointment scheduling, inbound and outbound communication, administrative support, and customer relationship management. I am organized, detail-oriented, adaptable, multitasker and committed to delivering excellent service while contributing to the success and growth of the organization.
Coordinating schedules efficiently
Managing high-volume communications
Handling urgent and time-sensitive situations
Supporting field staff and customers
Maintaining detailed records and calendars
Working remotely with professionalism
Microsoft office
Google Suite
Computer Literate
Provide Excellent Customer Service
Time Management
Teamwork
Positive attitude
Work Ethic
Experience: 5 - 10 years
I have 9 years of experience in handling customer service support, resolving complaints, processing orders, providing information about products and services
Experience: 5 - 10 years
9 years of experience with customers to resolve complaints, process orders, and provide information about an organization’s products and services.Review customer accounts and make changes, if necessary
Experience: 5 - 10 years
Assist Patient and phlebotomist scheduling and coordination
Experience: 5 - 10 years
9 years of experience handling emails respond directly to customers' questions via email to send information based on clients' needs, complaints, or issues.
Experience: 5 - 10 years
Setting an appointment managing inbound and outbound communication through sms , calls and emails Data entry
Experience: Less than 6 months
Experience: Less than 6 months
Experience: 5 - 10 years
9 years of experience of transferring data from paper formats into computer files or database systems
“I can find little blocks of time to focus so we can scale this business.”
Clearman Lawyers
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