Kenn

Customer Success Expert for Ecomm- Zendesk, Reamaze, Gorgias

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Overview

Looking for full-time work (8 hours/day)

at $5.81/hour ($1,120.00/month)

Bachelors degree

Last Active

July 6th, 2026 (6 days ago)

Member Since

February 24th, 2015

Profile Description

With over 10 years of experience in ---------- -facing roles across diverse industries, I have honed my skills in communication, problem-solving, and relationship-building. I have a proven track record of delivering exceptional ---------- experiences and exceeding expectations. I adapt my communication style to meet the unique needs of each individual ---------- , and take pride in providing personalized and effective solutions. I thrive in dynamic environments and am passionate about making a meaningful impact on the ---------- experience. If you are seeking a dedicated and skilled ---------- ---------- professional, I would welcome the opportunity to contribute to your organization's success.

Top Skills

Marketing » CRM » Zendesk

Experience: 5 - 10 years

I am skilled in managing customer inquiries and resolving issues efficiently and effectively, while ensuring that all interactions are logged and tracked appropriately. I am proficient in using Zendesk's ticketing system, automations, and reporting features to streamline workflows and improve efficiency. I have experience customizing the platform to meet the unique needs of my organization and integrating it with other tools and platforms to create a seamless customer experience.

Customer Support

Experience: 5 - 10 years

With over 10 years of customer service experience, I have honed my skills in communication, active listening, problem-solving, and empathy. I am skilled in managing inquiries and complaints, and have a track record of resolving complex issues effectively. I am patient, adaptable, and committed to exceeding customer expectations.

Customer Support » Email Support

Experience: 5 - 10 years

With 8 years of email support experience, I excel at communicating effectively with customers via email. I craft clear, concise, and well-structured responses that address customer needs and exceed their expectations. I work independently, prioritize my workload effectively, and am committed to delivering exceptional customer service.

Other Skills

Marketing » CRM » Zoho CRM

Experience: 1 - 2 years

I am skilled in managing customer relationships and using Zoho's reporting and analytics features. I customize the platform to meet organizational needs and am attentive to detail. I support team members in using Zoho effectively and continuously improve my skills.

Basic Information

Age: 41

Gender: Male

Website: Sign Up with Pro Account to View

Address: Binangonan, Rizal

Tests Taken: IQ
Score: 118: DISC
Dominance: 30
Influence: 14
Steadiness: 33
Compliance: 23: English
C1(Advanced)

Government ID: Sign Up with Pro Account to View

“For years, I maxed out my hours, got burnt out, and the quality of my work would start to go down. I decided to take the leap, hire correctly, and now it frees up my time to focus on growing the business.”