I've been part of the leadership team for 5 years. 2 of which is as an Operations Supervisor and 3 years as a Manager.
Part of my job is managing team performance to meet and exceed KPI targets provided by our clients, managing SLAs to keep operations' interval at goal, daily auditing of associate's reports and task completion, coaching and development of employees, and delegating tasks accordingly.
“My business would not be able to go forward if it was not for them”
Gaurab - Adhikari
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Onlinejobs.ph "ID Proof" indicates if "they are who they say they are".
It DOES NOT indicate skill level.
ID Proof scores are 0 - 99 with 99 being the best. It is calculated based on dozens of data points.
It's intended to help employers know who they're talking to is real, and not a fake identity.