Customer Service Expert | Chargeback/Dispute Manager

Overview

Looking for full-time work (8 hours/day)

at $4.98/hour ($960.00/month)

Associates degree

Last Active

July 4th, 2026 (9 days ago)

Member Since

November 16th, 2021

Profile Description

Experience Overview:

With over 8 years as a Customer Service Virtual Assistant, I have honed my skills in managing diverse customer concerns and ensuring satisfaction. My expertise spans several platforms and tools:

E-commerce Platforms:

-Shopify
-Etsy
-Amazon
-eBay
-WooCommerce
-TikTok Shop
-Shopee
-Lazada

CRMs:

-Zendesk
-Freshdesk
-Gorgias
-Gmail/Gsuite
-Crisp
-mail infomaniak
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Project Management and Collaboration Tools:

-Asana
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-Airtable
-Slack
-Microsoft Teams
-Notion

Web Hosting and Online Infrastructure:

-Ionos
-Magento

Reviews Channel:
-Trustpilot
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-Loox
-Google Reviews

Skills:

-Admin Support
-Order Fulfillment
-Phone, Chat, and Email Support
-Product Listing and Upload
-Responding to Reviews
-Team Management
-Leadership and Mentorship

Different Languages proficient in chat and email:
-German
-Swedish
-Dutch
-Spanish
-Norwegian
-Polish
-French
-English
-Finnish

I can effectively address and resolve inquiries from a diverse clientele.