Jinn

Customer Service Representative, Email Support

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Overview

Looking for full-time work (8 hours/day)

at $3.00/hour ($528.00/month)

Associates degree

Last Active

March 27th, 2024 (2 days ago)

Member Since

November 26th, 2014

Profile Description

-Committed to providing total quality work
-Perform effectively despite sudden deadlines and changing priorities
-Proficient in the use of computers
-Customer Service
-Chat, Email, Tech support
-Computer Encoding and research
-Handles stressful situation with grace, patience, understanding, and flexibility
-MS Word, Excel, PowerPoint
-Visual Basic Programming
-Zendesk, SalesForce, LiveChat, Slack
-Ability to deliver messages in a clear and effective manner
-Excellent presentation skills
-Planning and Time management

Top Skills

Customer Support » Email Support

Experience: 2 - 5 years

I have an experience in customer service as an email and chat support for more than 3 years. I was a chat support before for more than a year but from time to time, still answer emails for more productivity. Then I was transferred to another brand as email support for more than 2 years. It was a subscription-based company and I was a tech support at the same time.

Customer Support » Chat Support

Experience: 1 - 2 years

I was in customer service as a chat support for more than a year. I've been in 2 different brands or accounts. All brands were subscription-based companies.

Other Skills

Marketing » CRM » Salesforce

Experience: 1 - 2 years

Marketing » CRM » Zendesk

Experience: 2 - 5 years

Customer Support » Technical Support

Experience: 2 - 5 years

I've been in a subscription-based company for more than 2 years as an email and tech support. We troubleshoot issues regarding their devices and subscriptions.

Office and Administration » Microsoft Excel

Experience: 2 - 5 years

Office and Administration » Microsoft Power Point

Experience: 5 - 10 years

Office and Administration » Microsoft Word

Experience: 2 - 5 years

Office and Administration » Data Entry

Experience: 6 months - 1 year

Basic Information

Age
Not Specified
Gender
Male
Website
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Address
Davao City, Davao del Sur
Tests Taken
IQ
Score:  122
DISC
Dominance: 24
Influence: 21
Steadiness: 46
Compliance: 10
English
C2(Advanced/Mastery)
Uploaded ID
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