-Committed to providing total quality work
-Perform effectively despite sudden deadlines and changing priorities
-Proficient in the use of computers
-Customer Service
-Chat,
-Computer Encoding and research
-Handles stressful situation with grace, patience, understanding, and flexibility
-MS Word, Excel, PowerPoint
-Visual Basic Programming
-Zendesk, SalesForce, LiveChat, Slack
-Ability to deliver messages in a clear and effective manner
-Excellent presentation skills
-Planning and Time management
Experience: 2 - 5 years
I have an experience in customer service as an email and chat support for more than 3 years. I was a chat support before for more than a year but from time to time, still answer emails for more productivity. Then I was transferred to another brand as email support for more than 2 years. It was a subscription-based company and I was a tech support at the same time.
Experience: 1 - 2 years
I was in customer service as a chat support for more than a year. I've been in 2 different brands or accounts. All brands were subscription-based companies.
Experience: 1 - 2 years
Experience: 2 - 5 years
Experience: 2 - 5 years
I've been in a subscription-based company for more than 2 years as an email and tech support. We troubleshoot issues regarding their devices and subscriptions.
Experience: 2 - 5 years
Experience: 5 - 10 years
Experience: 2 - 5 years
Experience: 6 months - 1 year
“I had this VA that I could turn things over to made it a lot easier”
Kyle Mckenna
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