I am an Experienced and dedicated Customer Support, Product Lister and Virtual Assistant Specialist with a proven track record of delivering top-notch service in fast-paced environments. Skilled in handling a wide range of customer inquiries, troubleshooting technical issues, and resolving complaints to ensure customer satisfaction. Strong communicator with a friendly and empathetic approach to customer interactions.
Expertise in;
*Customer Service
*Admin Task
*Suppliers and Partners Management
*Product Listing/Creation
*Lead Generation
CRM Tools I have experienced with;
*AX/Amazon Workspaces
*FreshDesk
*Woocommerce
*Asana
*Zoho
*Microsoft Office
Experience: 5 - 10 years
Experience: 5 - 10 years
Experienced Email Support Specialist with a demonstrated history of providing efficient and professional email assistance to customers. Skilled in managing high-volume email queues, responding to inquiries promptly, and ensuring customer satisfaction through clear and concise written communication. Adept at handling various types of email inquiries, including product queries, order support, and technical troubleshooting.
Experience: 1 - 2 years
Experienced Product Lister with a passion for optimizing product listings to drive sales and enhance the online shopping experience. Skilled in creating detailed and engaging product descriptions, optimizing titles and keywords for search visibility, and managing product catalogs across various e-commerce platforms. Proven track record of improving product visibility and conversion rates through strategic listing techniques.
Experience: 2 - 5 years
Experienced Outbound Caller with a proven track record of generating leads, conducting market research, and driving sales through effective telephone communication. Skilled in cold calling, appointment setting, and customer outreach to promote products/services and meet sales targets. Adept at building rapport with prospects, identifying opportunities, and delivering persuasive sales pitches.
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