Mary

Customer Support Specialist | Email & Chat Support | Virtual Assistant

85 ID PROOF
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Overview

Looking for full-time work (8 hours/day)

at $4.16/hour ($800.00/month)

Associates degree

Last Active

June 23rd, 2026 (3 days ago)

Member Since

August 3rd, 2021

Profile Description

I am a Customer Support Specialist with 5 years of experience providing email and chat support for international customers. I have handled customer inquiries, account management, order processing, reservations, troubleshooting, and issue resolution while maintaining a positive customer experience.

I have experience working with major accounts such as Amazon, Expedia, and Apple, where I developed strong communication, problem-solving, and multitasking skills. I am comfortable handling high volumes of customer interactions, managing inboxes, and responding professionally and efficiently.

My strengths include:

• Email Support
• Live Chat Support
• Customer Service
• Order Processing
• Account Management
• Data Entry
• Administrative Support
• Microsoft Excel
• CRM Tools
• Inbox Management

I am reliable, detail-oriented, and committed to helping businesses provide excellent customer service and customer satisfaction.

Top Skills

Customer Support » Email Support

Experience: 2 - 5 years

Customer Support » Chat Support

Experience: 5 - 10 years

Office and Administration » AI Tools » ChatGPT

Experience: 2 - 5 years

Other Skills

Marketing » Email Marketing

Experience: 1 - 2 years

Customer Support » Phone Support » English Speaking

Office and Administration » Email Management

Basic Information

Age
36
Gender
Female
Website
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Address
Pasay City, Metro Manila
Tests Taken
IQ
Score:  125
DISC
Dominance: 46%
Influence: 17%
Steadiness: 28%
Compliance: 9%
English
C2(Advanced/Mastery)
Government ID
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