I am a virtual assistant with over six years of experience across different e-commerce sectors and knowledge in Canva graphic design,
My key achievements include:
- Consistently maintained a 90% satisfaction rate while handling 50+ daily technical inquiries and reduced inquiry response times by 20% and boosting team productivity by 20%.
- Worked directly with executive leadership to oversee product development and inventory management.
Tools:
CRM: Zendesk, Gorgias, Shopify
Creative: Canva (Graphic Design) and Descript (Video)
Productivity and Project Management Tools: Clickup, Buffer, Google Workspace
AI & Automation: Klaviyo, ChatGPT
I am always open to discussing new opportunities where I can contribute to a business' growth through technical support, operations, or customer success.
Let’s connect or reach me directly at:
Experience: 5 - 10 years
I have over 6 years of experience in customer support handling outbound and inbound calls, emails and live chats.
Experience: 5 - 10 years
I have used Shopify for over 6 years and also have knowledge in creating website through Shopify, product listing and inventory management.
Experience: 2 - 5 years
Experience: Less than 6 months
I have knowledge in Canva graphic design, video editing through Descript, copywriting, community management and content strategy. I also have knowledge in Buffer and Clickup.
Experience: Less than 6 months
Experience: Less than 6 months
Experience: Less than 6 months
Experience: Less than 6 months
I have knowledge in social media graphic design, email automation, video editing, website creation through Shopify, and copywriting.
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