Marketing Graduate | Editorial Assistant | Dispute Specialist

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Overview

Looking for full-time work (8 hours/day)

at $4.95/hour ($960.00/month)

Bachelor's degree

Last Active

July 21st, 2026 (2 days ago)

Member Since

May 19th, 2021

Profile Description

Hi, I am Joana!

A fresh graduate of Marketing Management who served as a News and Sports Editor for a student publication in my last semester in college, a skill I can use as my edge to social media management—a strategy of a marketer and a precision of a news writer.

With AI being accessible, I would ensure an output with an accuracy and touch of a human. Whether I am tasked to proofread documents, ghostwrite for a busy CEO (like you!), or securing evidences to appeal complex customer disputes, I guarantee that every word is thoughtfully written and it serves its purpose.

WHY I AM A GOOD FIT:

1. Proofreading Excellence: As a former News and Sports Editor, my task is to ensure 'zero-errors' in the articles our publication post. Hence, proofreading come out naturally to me each time I see a post. Additionally, with enough details, I can draft a professional and no-error newsletters, emails, and blogs.
2. Investigative Problem Solving: I love looking into complaints and thinking on how to appeal it. I excel in handling customer complaints, securing and gathering evidences, and drafting appeals that receives positive results.
3. Marketing Mindset: As a marketing management graduate, I understand customer psychology and proper brand positioning all while maintaining a professional and consistent image across all platforms.

HOW CAN I HELP YOU?

1. Proofreading: Ensuring that each content or post undergo fact-checking and proofreading to maintain consistency.
2. Executive Assistant: Help you in managing your inbox and ghostwriting formal responses that sounds like you!
3. Dispute Management: Investigating account flags or customer issues and drafting evidence-backed appeals.
4. Public Relations: Drafting professional pitches to maintain and protect brand image.

WRITING STYLES:

a. Action Writing
b. Associated Press Style
c. Business or Professional Correspondence

TOOLS:

a. Google Workspace
b. Canva
c. Meta Business Suite
d. Notion
e. Slack

If you think we are a good fit, feel free to connect!

Top Skills

Office and Administration » Microsoft Excel

Experience: 2 - 5 years

Microsoft Excel was taught to us as part of our curriculum as I was an engineering student before shifting to marketing. In addition, I use Excel and Google Sheets as part of my work with my previous client.