Shiela

Executive Virtual Assistant | Social Media Manager

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Overview

Looking for full-time work (8 hours/day)

at $5.96/hour ($1,152.00/month)

Associates degree

Last Active

July 7th, 2026 (2 days ago)

Member Since

May 4th, 2021

Profile Description

Hi, I'm Shiela Marie, an Executive Virtual Assistant with 5+ years supporting C-level executives and global teams. I specialize in calendar and inbox management, analyzing driver routes, e-commerce operations, and social media, giving me a flexible, all-around skill set.

In a past role, I helped a client partner with a major U.S. medical transportation company, laying the foundation for their business launch—wins like that are what I love being part of!

I'm highly organized, proactive, resourceful, and a fast learner. Outside work, I enjoy travelling, which has made me adaptable and confident working with people from all walks of life.

Top Skills

E-Commerce » Ebay » Customer Support

Experience: 5 - 10 years

I have more than 5 years of experience in customer support, assisting customers through email, chat, and social media channels. I’m skilled at resolving inquiries, processing refunds and replacements, and ensuring a smooth and positive customer experience. Using tools like Zendesk, Klaviyo, and Shopify, I’ve handled high volumes of requests while maintaining accuracy and empathy. I take pride in delivering clear, timely, and helpful communication, turning challenges into opportunities to build trust and loyalty with customers.