Logistics Specialist | Shipment Coordination | Track & Trace Expert
I am a logistics professional with 6+ years of experience in international freight, shipment coordination, and track & trace.
I manage end-to-end shipments from China to US, UK, and EU, ensuring smooth delivery, accurate updates, and clear communication. Experienced in Amazon FBA, supplier coordination, and resolving delays, customs, and logistics issues.
Core Skills:
- Shipment tracking & reporting
- Freight coordination (Sea, Air, Sea+ Truck)
- Amazon FBA support
- Supplier coordination & issue resolution
- CRM tools (Monday, Missive, HelpScout)
TMS & Logistics Tools:
- TMS platforms (Truckstop, DAT, AscendTMS)
- Load boards (DAT, Truckstop)
- ELD/GPS tracking
- Routing & navigation (Trucker Path, Google Maps)
- Communication tools (Slack, Zoom, WhatsApp)
Training & Additional Expertise:
- Completed Freight Course 101 (Truck Dispatching & Freight Broker)
- Hands-on training in load booking, rate negotiation, and carrier coordination
- Knowledge in freight processes, documentation, and industry workflows
I am detail-oriented, proactive, and reliable, ensuring clients stay informed and confident.
Client Feedback:
- “Her communication has been tremendous. Goes above and beyond.”
- “Exceptional work, highly recommend.”
- “Amazing work, true professional.”
- “Great communication and very reliable.”
- “Honest and great to work with.”
- “Fast & complete.”
Experience: 5 - 10 years
I have extensive experience in customer support within the logistics industry, assisting clients with shipment updates, delivery coordination, and issue resolution. I regularly communicate with customers, carriers, and internal teams to ensure concerns are addressed promptly and shipments move smoothly. My focus is on providing clear communication, quick problem-solving, and maintaining positive client relationships.
Experience: 5 - 10 years
I have over six years of experience in logistics coordination, specializing in shipment tracking, freight coordination, and supporting U.S. logistics operations. I monitor shipments, coordinate with carriers and suppliers, and provide timely updates to clients to ensure smooth delivery from origin to final destination. My role focuses on maintaining shipment visibility, resolving issues, and keeping freight operations running efficiently.
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