Paula
Customer & Technical Support | Virtual Assistant
Verified
With Timeproof
Overview
Looking for full-time work (8 hours/day)
at $8.30/hour ($1,600.00/month)
Bachelors degree
Last Active
July 3rd, 2026 (10 days ago)
Member Since
April 17th, 2021
Profile Description
With 10+ years of customer service experience, I possess the skills and knowledge necessary to excel in this role.
I am proficient in Shopify and triaging using ConnectWise, managing
I am confident in my ability to contribute to your organization's growth and customer satisfaction.
Top Skills
Customer Support
Experience: 5 - 10 years
Customer Support » Email Support
Experience: 5 - 10 years
Customer Support » Ecommerce » Shopify
Experience: 1 - 2 years
• Utilize Shopify for efficient order management, product inventory, shipment tracking, refunds, and addressing customer concerns. • Skillfully handle return and exchange requests, ensuring prompt resolution and customer satisfaction. • Keep customers informed with regular order updates, shipping details, and estimated delivery times. • Expertly assist customers with payment inquiries and billing issues for seamless transactions.
Other Skills
E-Commerce » Inventory Management » Quality Control
Experience: 1 - 2 years
Customer Support » Technical Support
Experience: 5 - 10 years
Basic Information
- Age
- 37
- Gender
- Female
- Website
- Sign Up with Pro Account to View
- Address
- Arayat, Pampanga
- Tests Taken
- IQ
- Score: 105
- English
- C2(Advanced/Mastery)
- Government ID
- Sign Up with Pro Account to View
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