Liezl

Shopify VA, Email Support, Chat Support, Customer Support

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Overview

Looking for full-time work (8 hours/day)

at $4.14/hour ($800.00/month)

High school diploma

Last Active

June 8th, 2026 (yesterday)

Member Since

July 11th, 2014

Profile Description

Virtual Assistant | Customer Support Specialist | E-commerce OperationsWith over 8 years of experience in customer service and virtual assistance, I specialize in delivering warm, efficient support across email, chat, and voice channels. I’ve worked with leading e-commerce brands like HeavenCharms, Presents Land, and Lotus Leggings—handling order fulfillment, refunds, invoicing, and post-purchase care through platforms like Shopify, Freshdesk, and Zendesk.I’m highly detail-oriented, organized, and skilled in tools such as Slack, Microsoft Teams, Canva, and Google Workspace. Whether managing customer inquiries, updating records, or designing branded assets, I bring empathy, precision, and professionalism to every task. My background also includes telecom support with AT&T Mobility, giving me a strong foundation in technical troubleshooting and real-time communication.I’m passionate about creating smooth, brand-aligned experiences that build trust and loyalty. Let’s work together to elevate your customer journey and streamline your operations.