Overview
Looking for full-time work (8 hours/day)
at $4.98/hour ($960.00/month)
Associates degree
Last Active
February 23rd, 2025 (467 days ago)
Member Since
June 15th, 2014
Profile Description
A seasoned professional with over ten years of experience specializing in Learning Management System (LMS) support. I possess extensive expertise in SCORM testing, and troubleshooting, ensuring seamless functionality and superior user experiences. Highly proficient in customer support tools such as Intercom, Zendesk, and Jira, I excel in resolving technical issues, st
Top Skills
Customer Support » Email Support
Experience: 10+ years
Customer Support » Chat Support
Experience: 10+ years
An experienced customer support live chat support agent with over a decade of experience providing exceptional service and technical assistance. Expert in managing customer interactions using Intercom.
Customer Support » Customer Service
Experience: 10+ years
An experienced customer support professional with over a decade of experience providing exceptional service and technical assistance. Expert in managing customer interactions using leading platforms like Intercom, Zendesk, and Jira, ensuring efficient issue resolution and customer satisfaction. Specializes in providing technical support for Learning Management Systems (LMS), with a proven track record of troubleshooting complex issues, guiding users through system features, and improving user experience. Adept at collaborating with cross-functional teams to streamline processes and implement customer-centric solutions. Known for excellent communication skills, problem-solving expertise, and a customer-first approach.
Other Skills
Customer Support » Ecommerce
Experience: 5 - 10 years
Office and Administration » Microsoft Excel
Experience: 10+ years
Office and Administration » Microsoft Power Point
Experience: 10+ years
Office and Administration » Google Docs
Experience: 10+ years
Office and Administration » Administrative Support
Experience: 10+ years
Basic Information
- Age
- 51
- Gender
- Female
- Website
- Sign Up with Pro Account to View
- Address
- Calamba, Laguna
- Tests Taken
- None
- Government ID
- Sign Up with Pro Account to View
“I have a team of 6 VA's that pretty much do everything for me”
Elishama Jiles
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