Your Reliable Dispatcher & Virtual Assistant for U.S. Home Service Businesses!
Hi! I'm Lars, a dedicated and detail-oriented Virtual Assistant, Dispatcher, and Appointment Setter with almost 2 years of experience supporting U.S.-based home service companies.
I've worked with businesses in the locksmith, air duct cleaning, chimney, and fireplace industries, helping them stay organized, keep technicians on schedule, and provide exceptional customer service. Whether it's handling busy phone lines, dispatching technicians, scheduling appointments, updating CRMs, or resolving customer concerns, I make sure operations run smoothly behind the scenes.
Here's what I can help you with:
- Dispatcher & Technician Coordination
- Appointment Setting & Calendar Management
- Customer Service (Inbound & Outbound Calls)
- Administrative & Virtual Assistant Tasks
- CRM Management & Data Entry
- Job Scheduling & Follow-ups
- Customer Communication via Phone, SMS &
Tools I'm experienced with:
• Workiz
• RingCentral
• OpenPhone
• Google Workspace
• Microsoft Office (Word, Excel & PowerPoint)
• Canva
• ChatGPT
• General CRM & Scheduling Platforms
I take pride in being someone clients can rely on. I'm highly organized, quick to learn new systems, proactive, and able to stay calm under pressure. I pay close attention to detail, communicate professionally, and always aim to provide a positive experience for both customers and the team.
If you're looking for a dependable Virtual Assistant who can take ownership of daily operations, keep things running efficiently, and represent your business professionally, I'd love the opportunity to work with you.
Let's connect and discuss how I can help your business grow!
Experience: 1 - 2 years
Experience: Less than 6 months
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