Customer Support: Phone &
VA: Listing Creation/Management (Ebay & Amazon), Product Research, Keyword Research, Setting-up Product Ad Campaigns & Promotions
Admin Support: Data Entry, MS office( Excel, Word, Power Point,Publisher), Convert Various File Formats
(xlsx to pdf, jpeg to pdf, docx to pdf, & etc.) Web Research, Data-mining/sourcing,
My work experiences and skills are excellent in various E-Commerce Platforms( like Amazon, Ebay, Target.com, Efulfillment Svs) such as: inventory management, data-entry, data-gathering/sourcing, web research, docs/excel/pdf file preparation, updating daily reports, invoicing, organizing files/record-keeping, Email-management/handling, Product Listings/Editing, Setting-up product Ad Campaigns, Keyword/Product Research, Order fulfillment, and Social Media Management, Strong Familiarity in Excel/Spreadsheet & AirTable Database, Knowledge in LinkedIn Marketing, Experience working on Comeet Recruitment Software, Content Writing/Moderation for Socmed Distribution, Creative Designing using Canva, Content Marketing Calendar Creation/Management and other office and personal assistant tasks.
Since most of my job experiences are into call centers, and weekly meeting/planning with my clients, I would say, this is one of the skills I have acquired and improved over the past years. I am confident that I am highly conversational and proficient in both Verbal and Written English Skills, but I much prefer working in non-voice kind of roles because I enjoy learning new stuff and analyzing/preparing different work processes and, or data.
Socmed marketing/management (LinkedIn, Facebook, Instagram), Amazon Ad Sponsorship, Podcast Promotions, including creative designing using Canva, Managing promo codes in Seller Central, Keyword Research to help boost product ranking (Amazon platform), and so on.
Creative designing thru Canva for IG/FB/LI content marketing
Honestly, my finance management experience is not really applicable for big businesses, though I've had some instructions on how to record/bookkeeping, Inventory and strategic planning already.
My call center experience enhanced my admin support skills. I can work in the office, I can support customers' concerns. I'm good at event planning and coordination.
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