Jo

Customer Service Virtual Assistant – Ecommerce

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Overview

Looking for full-time work (8 hours/day)

at $4.13/hour ($800.00/month)

Associates degree

Last Active

July 14th, 2026 (9 days ago)

Member Since

January 12th, 2021

Profile Description

Professional and dedicated Ecommerce Customer Service Virtual Assistant with experience handling email and chat support for online stores. Skilled in assisting customers with order tracking, refunds, replacements, subscription management, and general inquiries while maintaining a positive customer experience.

Experienced in using Shopify, Zendesk, Gorgias, ShipStation, and Disputifier to manage orders, resolve customer concerns, and process support requests efficiently. Strong communication skills, attention to detail, and the ability to work independently in a fast-paced environment.

Committed to providing excellent customer support, building customer satisfaction, and helping ecommerce businesses grow through reliable and professional service.

Top Skills

E-Commerce » Amazon

Experience: 6 months - 1 year

E-Commerce » Amazon » Dropshipping

Experience: Less than 6 months

Monitored sales performance, handled customer inquiries, and resolved disputes on Amazon’s platform. Familiar with Amazon Seller Central tools. Assisted with online store management, order processing, and customer support. Experience in handling store settings, integrating payment gateways, and troubleshooting customer issues.