I’m an experienced customer service and e-commerce professional with a proven track record in delivering excellent support across chat,
My expertise includes:
Customer Service & Technical Support – Efficiently handled up to 150 tickets per day, resolving account, order, and product concerns with accuracy and empathy.
E-commerce Management – Managed product listings, product upload, created eye-catching catalogs with Canva, and optimized descriptions using HTML.
Lead Generation & Sales Support – Prospected clients, scheduled meetings, and built long-term relationships to help businesses grow.
I’m skilled in Canva, SNOW, Zohodesk, Salesforce, other CRM tools, Microsoft Office, HTML editors, and more. I pride myself on being organized, resourceful, and results-driven — ready to help your business succeed.
“It definitely helped transform my business and take a significant load off for me.”
Samori Coles
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