Freight Broker| Logistics Coordinator|LTL & FTL Specialist

- Provided comprehensive freight support, including truck dispatching, tracking, and tracing. - Managed customer communication through cold calling, chat support, and dispute resolution. - Handled quoting, booking, and appointment scheduling. - Maintained accurate data entry and record-keeping. https://drive.google.com/file/d/1ya7SeXJUjEx0Ht-QssHsnbAjdVRlsbsg/view?usp=sharing

Here's what I can do for you: I can make your life easier by handling all the tasks that are time-consuming in freight, including sending quotes to shippers, dispatching trucks, searching for loads, booking, and tracking the shipment from pickup to delivery. I can ensure that I am detail-oriented when it comes to shipping information, so we won't experience any losses and can only bring margins to the company. Here are my several experiences in Freight Industry: LTL/ FTL Specialist • I have worked directly with our partner carriers such as Estes, UPS, FedEx, and many more. • Answer customers' emails and provide them with the information they need about their orders or the status of their shipments. • Assist with disputes when carriers bill us incorrectly. • Provide quotes to customers. • Book their loads and organize BOLs for the shipper and RCs for the carrier/driver. • Post loads on DAT One and negotiate rates with truckers. • Dispatch drivers on their way to pick up. • Schedule appointments using Amazon Carrier Central. Dry Van Truck Dispatcher - Assigning drivers to routes and loads. - Maintaining constant contact with drivers and providing instructions. - Planning efficient routes and coordinating multiple pickups and deliveries. - Tracking driver progress and ensuring adherence to schedules and safety regulations. - Responding quickly to issues such as delays, breakdowns, or adverse weather. -Addressing customer inquiries and maintaining positive relationships. - Maintaining accurate records of dispatch activities and compliance. - Ensuring drivers and vehicles comply with industry regulations and obtaining necessary permits. Tools I've used in the Freight Industry: - DAT One - Doft - Amazon Carrier Central - Freight Class Calculator - TMS - Class It - Google Maps - Public sites such as Estes, FedEx Volume, ArcBest, TForce, Holland, YRC - Freight Power Shipper - Amazon Relay - Wrag Time - Clear Lane - Coyote Go - Macropoint By hiring me, you'll receive a comprehensive range of services at a one-time investment. I'm equipped with a reliable internet connection, a well-set work station, and a backup generator for uninterrupted work. https://drive.google.com/file/d/1ya7SeXJUjEx0Ht-QssHsnbAjdVRlsbsg/view?usp=sharing

Provided comprehensive freight support, including truck dispatching, tracking, and tracing. - Managed customer communication through cold calling, chat support, and dispute resolution. - Handled quoting, booking, and appointment scheduling. - Maintained accurate data entry and record-keeping. https://drive.google.com/file/d/1ya7SeXJUjEx0Ht-QssHsnbAjdVRlsbsg/view?usp=sharing

Experienced in creating and managing online courses using platforms like Thinkific, Systeme.io, and Teachable. Skilled in developing course content from scratch, building landing pages and funnels, setting up email marketing campaigns, and onboarding students into private learning communities.

Online Course Expert - Course creation through Kajabi, Teachable, Systeme.io - Developed and launched a comprehensive online course from inception, driving enrolments through targeted Facebook and Instagram marketing campaigns utilizing Meta Business Suite. - Provided weekly coaching sessions and ongoing support to enrolled students, addressing their questions and concerns related to freight course programs. - Managed student access to online course materials via a secure learning management system. https://drive.google.com/file/d/10jYmTSZ0FA14tR_Ru_G9AmYEwno1sToy/view?usp=sharing

Are you a busy professional who needs help with email management, live chats, calls, and customer service? If you're someone who has been managing a website and needs assistance in responding to live chats, emails, or inboxes promptly, I understand how challenging it can be to multitask efficiently. It can also consume a significant amount of time that could otherwise be spent with your loved ones. That's why you might require someone reliable to handle email responses, calls, and chats promptly, and that's where I come in. Here's what I can do for you: With my excellent communication skills, I can ensure a high level of customer satisfaction. I can guarantee timely responses to customers' inquiries. Additionally, if your website requires categorization of customers, I can organize them effectively by labeling them correctly for easy identification. I maintain a friendly and professional attitude, coupled with empathy towards customers, ensuring they feel understood and valued. This approach fosters a stronger affinity towards our company, as employing a competent virtual assistant who can comprehend and resolve their issues effectively enhances customer loyalty.

Skilled in quoting for freight forwarders, with experience providing accurate and competitive rates for both domestic and international shipments. I ensure all quotes reflect current market conditions, carrier availability, and client requirements for efficient and cost-effective logistics solutions.