Danielle

Admin, Customer Service, & Shopify VA

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Overview

Looking for part-time work (5 hours/day)

at $5.00/hour ($550.00/month)

Bachelor's Degree in Economic
Majored in Marketing
Minored in Accounting

Last Active

October 23rd, 2023 (184 days ago)

Member Since

December 4th, 2020

Profile Description

I have vast experience in customer service including: handling eCommerce concerns (order status updates, delayed orders, cancellations, refunds, PayPal disputes, and chargebacks). 
I am very proficient in social media moderation for both Facebook and Instagram including: responding to messages, reacting and responding to comments, hiding negative comments and resolving issues with the customer internally. I am also experienced in curating posts and scheduling them.
I can do any admin, data entry, and organization task. I'm a very fast learner and love creating processes and workflows to improve efficiency.

Top Skills

Customer Support

Office and Administration » Data Entry

Office and Administration » Email Management

Other Skills

E-Commerce » Shopify

Real Estate » Lead Generation

Customer Support » Ecommerce

Customer Support » Phone Support » English Speaking

SEO » Content Management

Customer Support » Email Support

Customer Support » Social Media Moderation

Customer Support » Forum/Community Moderation

Customer Support » Content Moderation/Management

Basic Information

Age
28
Gender
Female
Website
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Address
Murcia, Negros Occidental
Tests Taken
IQ
Score:  125
DISC
Dominance: 42
Influence: 20
Steadiness: 28
Compliance: 11
English
C1(Advanced)
Uploaded ID
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