Robert

Rockstar Customer Service and Salesperson

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Overview

Looking for full-time work (8 hours/day)

at $5.00/hour ($880.00/month)

Associates degree

Last Active

March 28th, 2024 (yesterday)

Member Since

November 19th, 2020

Profile Description

I can assist you with:

1. Customer Service (E-mail, Social Media and Live Chat)
2. E-commerce Support
3. Store management and communication with suppliers
4. Customer exchange, refund, and chargebacks, tailored resolution
5. General Admin
6. KPI overview and Process optimization

And many more, I'm very adaptive and trainable with any processes.

Top Skills

Customer Support

Experience: 5 - 10 years

-Able to work with multiple channels with ease (chat/email/phones/sms) -Strong command of English language with C2 level of proficiency -Can build your company's reputation with consumers, by applying effective relationship building with the help of listening/empathy and going the extra mile in every opportunity.

Customer Support » Sales Support

Experience: 2 - 5 years

I've worked with Carparts.com in the past, and have achieved great results in terms of managing set KPI's for the organization. I can connect, build rapport, and close deals without difficulties, enabling me to be a very effective sales person. Ensuring no interaction is dull and transactional.

Customer Support » Phone Support » English Speaking

Experience: 5 - 10 years

C2 or C1 (advanced) level of proficiency.

Office and Administration » Email Management

Experience: 2 - 5 years

Can quickly adapt to any general administrative task, can be optimizing your inbox, working on your SOP's, working on your calendar, preparing your meetings/agenda or simply freeing some of your time so you could focus more on scaling up your business. I'm all in.

Other Skills

Marketing » Content Creation » Proofreading

Human Resources » Payroll

Experience: 1 - 2 years

I've worked with ADP in the past, my knowledge about payroll is quite limited to their software functions. Nevertheless, I have familiarity over taxation protocols on different states, and has the aptitude for learning other software given that I already have the fundamentals for it.

Customer Support » Email Support

Customer Support » Technical Support

Customer Support » Phone Support

Experience: 5 - 10 years

Answer each and every call with a smile, and be that friendly voice of your office department. Ensuring resolution, service, and a heart is provided on every interaction.

Office and Administration » Translation

Accounting » Tax Preparation

Office and Administration » Travel Planning

Office and Administration » Personal Assistant

Experience: 6 months - 1 year

I'm relatively new in being a personal assistant, but I can confidently say that I'm very capable and dedicated in delivering results.

Basic Information

Age
35
Gender
Male
Website
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Address
San pedro, Laguna
Tests Taken
IQ
Score:  132
DISC
Dominance: 8
Influence: 6
Steadiness: 5
Compliance: 5
English
C1(Advanced)
Uploaded ID
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