- Experienced E-commerce Virtual Assistant and Customer Support Specialist with 6+ years of experience in customer service, Shopify operations, and online store management.
- Skilled in handling customer inquiries, order processing, refunds, returns, shipping coordination, and issue resolution through
- Proficient in Shopify, Gorgias CRM, Microsoft Office, Google Workspace, product listing management, and e-commerce operations.
- Strong background in customer retention, escalation management, and delivering exceptional customer experiences with professionalism and empathy.
- Experienced in social media moderation, content management, fulfillment tracking, and maintaining accurate product catalogs.
- Proven ability to work independently in remote environments while managing multiple priorities and meeting deadlines.
- Excellent written and verbal communication skills with a customer-focused mindset and attention to detail.
- Dedicated to continuous learning, process improvement, and supporting business growth through efficient and reliable service.
“My business would not be able to go forward if it was not for them”
Gaurab - Adhikari
SEE MORE REAL RESULTSOnlinejobs.ph "ID Proof" indicates if "they are who they say they are".
It DOES NOT indicate skill level.
ID Proof scores are 0 - 99 with 99 being the best. It is calculated based on dozens of data points.
It's intended to help employers know who they're talking to is real, and not a fake identity.