Customer Service Representative, Virtual Assistant

Overview

Looking for full-time work (8 hours/day)

at $14.45/hour ($2,784.00/month)

Bachelors degree

Last Active

July 3rd, 2026 (8 days ago)

Member Since

November 9th, 2020

Profile Description

I am a seasoned Medical Biller and Virtual Assistant with comprehensive expertise in U.S.-based medical and prescription drug insurance systems. My experience spans a wide range of responsibilities, including processing insurance claims, managing appeals, obtaining prior authorizations, and navigating complex healthcare procedures with precision and care. I take pride in my ability to resolve escalated issues efficiently, coordinate and schedule patient appointments, and ensure full compliance with HIPAA regulations to safeguard sensitive health information. In addition to my healthcare background, I have also worked as a Travel Consultant Specialist, where I successfully handled flight bookings, rebookings, itinerary adjustments, and delivered tailored travel solutions to meet client needs.
My strength lies in my exceptional organizational skills, sharp attention to detail, and calm, resourceful approach when handling high-pressure or time-sensitive situations. Whether supporting busy medical offices or assisting travelers with urgent needs, I am committed to providing top-tier service and finding effective solutions that exceed expectations.
Beyond my professional life, I am a proud single mother to two wonderful children—my 9-year-old son and 6-year-old daughter—who are the heart of my world. We come from a beautiful and vibrant island in the Visayas, where the sea is not just a part of the landscape but a part of our lifestyle. Spending time at the beach is our favorite family tradition, whether it’s swimming in the clear waters or simply taking walks along the shoreline. My life experiences—both personal and professional—have taught me resilience, compassion, and the importance of balance, all of which I bring to every role I undertake.