Mc
Customer Support Specialist | E-commerce Support | Zendesk, Freshdesk & HubSpot
Verified
With Timeproof
Overview
Looking for full-time work (8 hours/day)
at $4.20/hour ($800.00/month)
Bachelors degree
Last Active
June 12th, 2026 (8 days ago)
Member Since
October 25th, 2020
Profile Description
Customer Support and Operations Specialist with 6+ years of experience supporting e-commerce and service-based businesses. Skilled in customer inquiries, order processing, refunds, and issue resolution via
Top Skills
Marketing » CRM » HubSpot CRM
Experience: 6 months - 1 year
I use HubSpot in my experience as a customer support and withdrawal specialist in a DFS platform. We answer customer's tickets through HubSpot regardless if it is on the customer support side or on the withdrawal specialist side.
Other Skills
Professional Services » Management Services » E-Commerce Management
Experience: 1 - 2 years
I have multiple experiences in E-commerce management, from order processing, and inventory management to logistics and shipping. I even process refunds for customers in the client's CRM.
Customer Support » Customer Service » Payment Processing
Experience: Less than 6 months
I've used payment processing tools like Authorize.net and Approvely when I was working as a withdrawal specialist in a DFS platform.
E-Commerce » Shopify
Experience: Less than 6 months
I used Shopify for when I was a customer support in an online shop, from processing orders, refunds, replacements to offering discounts.
Office and Administration » Google Sheets
Experience: Less than 6 months
Website Builder » Wordpress
Experience: Less than 6 months
I used Wordpress to create a blog that already has approved content, SEO title and SEO description.
Basic Information
- Age
- 32
- Gender
- Male
- Website
- Sign Up with Pro Account to View
- Address
- Pililla, Rizal
- Tests Taken
- IQ
- Score: 113
- DISC
- Dominance: 14%
- Influence: 18%
- Steadiness: 42%
- Compliance: 26%
- English
- C2(Advanced/Mastery)
- Government ID
- Sign Up with Pro Account to View
“I have one of the best VAs I've had in a long time...she's been amazing”
Davonna Willis
SEE MORE REAL RESULTS“The more I stepped away from it, the more successful our Chanel became!”
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