Jerson
IT helpdesk/ Tech support/ Customer service rep/ VA
Verified
Overview
Looking for full-time work (8 hours/day)
at $6.66/hour ($1,280.00/month)
Bachelor of science in Psycology
Last Active
June 27th, 2026 (yesterday)
Member Since
October 12th, 2020
Profile Description
Driven and detail-oriented Technical Support Specialist with over 7 years of experience delivering exceptional IT and customer support in fast-paced, high-volume environments. Adept at diagnosing and resolving hardware, software, and connectivity issues, with hands-on experience supporting Windows 7/8/10, remote troubleshooting, and multi-platform support via phone, chat,
Known for strong communication skills, a calm problem-solving approach, and a passion for technology. Successfully supported teams and clients across global companies such as Genpact, Convergys, Tata Consultancy Services, MaintainX, and Towerstream. Skilled in knowledge base management, account handling, data importation, and cross-functional collaboration.
Tech-savvy, adaptable, and always eager to learn new systems—bringing a strong foundation in IT service desk operations, a Bachelor’s degree in Psychology, and a commitment to delivering top-tier technical solutions and support.
Basic Information
- Age
- 35
- Gender
- Male
- Website
- Sign Up with Pro Account to View
- Address
- San Pablo, Laguna
- Tests Taken
- IQ
- Score: 125
- Government ID
- Sign Up with Pro Account to View
“I had this VA that I could turn things over to made it a lot easier”
Kyle Mckenna
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