Technical Support/ Customer Service

Overview

Looking for full-time work (8 hours/day)

at $15.00/hour ($2,640.00/month)

Bachelor of Science in Nursing

Last Active

December 14th, 2023 (447 days ago)

Member Since

January 22nd, 2014

Profile Description

2013 June -November
Technical Support Representative - Convergys Corp
- Troubleshooting for Windows and Ms Office
- Customer Handling/Phone Support
Jan 2012- May 2013
Real Time Analyst (Workforce Management)
VXi Global Holdings
• Data Analysis
• Real Time Monitoring for AT&T Uverse
2009 – 2011
Communications Analyst
Sutherland Global Services Philippines Inc.
• Provided real-time support
• Coaching and Feedback Sessions focusing on Grammar and Soft Skills
• Handled New Hire Training
2008 – 2009
Technical Support/Customer Service Representative
Sutherland Global Services Philippines Inc.
• Handle customer service related concerns
• Pre-sales and after sales follow up on customers
• Download, installation and troubleshooting of computer hardware and software related issues
• Handled confidential information such as credit card information and email address of customers.