Experienced IT Professional with over 8 years of experience specializing in Microsoft 365 Administration, SharePoint Online/On-Prem, Azure Cloud Services, and IT Helpdesk Support. Proven track record in supporting enterprise collaboration platforms, managing ticketing systems (ServiceNow, Cherwell), and providing exceptional end-user support. Licensed Professional Teacher with strong communication and training skills. Adept at driving operational efficiency and service quality in IT environments.
Experience: 5 - 10 years
Experience: 5 - 10 years
Experience: 5 - 10 years
Experience: 5 - 10 years
Experience: 5 - 10 years
Experience: 5 - 10 years
Experience: 5 - 10 years
Experience: 5 - 10 years
Experience: 5 - 10 years
Experience: 5 - 10 years
“It definitely helped transform my business and take a significant load off for me.”
Samori Coles
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