Monica

Virtual Assistant

95 ID PROOF
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Overview

Looking for full-time work (8 hours/day)

at $6.00/hour ($1,056.00/month)

Bachelors degree

Last Active

May 14th, 2024 (today)

Member Since

December 20th, 2013

Profile Description

Motivated and results-driven Virtual Assistant actively seeking an enriching role within a distinguished organization, leveraging my skills as a virtual assistant or customer support specialist. Offering a strong foundation in administrative support, customer service, research, and social media assistance, with a track record of optimizing operations, customer satisfaction, and fostering teamwork across various departments.

Top Skills

Customer Support » Email Support

Experience: 2 - 5 years

Customer Support » Chat Support

Experience: 2 - 5 years

Customer Support » Phone Support

Experience: 5 - 10 years

Worked in a telecommunication BPO industry for over 9 years and banking industry for over 2 years. Main job role was to answer inbound calls and resolve client issues.

Other Skills

Office and Administration » Calendar Management

Experience: 6 months - 1 year

Office and Administration » Data Entry

Experience: 5 - 10 years

Office and Administration » Email Management

Experience: 6 months - 1 year

Office and Administration » Research

Experience: 6 months - 1 year

Marketing » Social Media Management

Experience: 1 - 2 years

Organizing and scheduling Social Media Calendar through Facebook Creator Studio

Customer Support » Sales Support » Lead Generation

Experience: Less than 6 months

Basic Information

Age
38
Gender
Female
Website
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Address
cebu city, cebu
Tests Taken
IQ
Score:  105
DISC
Dominance: 9%
Influence: 25%
Steadiness: 28%
Compliance: 39%
English
C1(Advanced)
Uploaded ID
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