Non voice/chat, email support

• Provide customer service and/or troubleshooting support through email customers and offer consultative support.

Provide customer service and/or troubleshooting support through phone to customers and offer consultative support.

• Identify and assist customers for additional needs and support. • Assist customers in determining their needs and advise them of appropriate resolution to resolve their concern. • Provide optimal support on customers need

Provide customer service and/or troubleshooting support through email/phone/chat to customers and offer consultative support. Arbitrate in situations between host and guests. Assisting hosts and guest regarding cancellations and refunds. Ensure that any issues will be resolved in a timely manner. Identify customer's need such as reservation, modification, cancellation, refunds and review disputes. Research any existing issue to provide strategic solutions that will best address customer's needs.

Provide quick, and accurate responses to customer's inquiries.

Assist customers in modifying flight reservations from cancellation, schedule change, and name change, and address any issue that arises with their flight booking. Assist customer for their post booking, draft and update itineraries and advise customer / traveler for any changes.