Mary

Customer Service Specialist

Verified

With Timeproof

mark as hired

Overview

Looking for full-time work (8 hours/day)

at $4.70/hour ($912.00/month)

Bachelors degree

Last Active

June 3rd, 2026 (yesterday)

Member Since

July 30th, 2020

Profile Description

Customer support and technical specialist with over 7 years of experience in email, chat, and call center environments across financial, technical, and hospitality industries. Skilled in handling high-volume inquiries, resolving complex issues, and delivering accurate and timely solutions while maintaining a strong customer-first approach.

Known for being patient, empathetic, and detail-oriented, with a proven ability to manage escalations, support account-related concerns, and collaborate with cross-functional teams to ensure smooth and efficient service delivery. Experienced in both frontline and Tier 2 support, providing guidance to tea ---------- mbers and helping improve processes through trend analysis and problem-solving.

With a background in hospitality and customer service, I bring strong communication skills, professionalism, and a genuine passion for helping people. I am adaptable, a fast learner, and committed to continuous improvement, always aiming to deliver high-quality support and a positive customer experience.